Shipping Policy

Last Updated: 17 August 2026

Thank you for shopping with Svastik India. We are committed to delivering your spiritual products safely and conveniently to your doorstep.

Please read the following Shipping Policy to understand our shipping and delivery process.

1. Shipping Locations

Currently, Svastik India ships orders across India, subject to service availability at the customer's delivery address.

Some remote or restricted locations may have limited delivery availability depending on our logistics partners.

2. Order Processing Time

Orders are generally processed and dispatched within 1–3 business days after successful order confirmation and payment.

Orders placed on Sundays or public holidays may be processed on the next business day.

During festivals, sales, special promotions, or periods of high order volume, processing may take additional time.

3. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is generally:

3–7 business days for most locations in India.

Delivery times may vary depending on:

  • Delivery location
  • Courier service availability
  • Weather conditions
  • Public holidays
  • Natural events
  • Transportation delays
  • Remote or difficult-to-reach locations

The estimated delivery time is not a guaranteed delivery date.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Svastik India may offer free shipping on selected products, orders, or promotional campaigns. Any applicable shipping offer will be clearly mentioned on the website.

5. Order Tracking

Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information provided to check the status of your shipment.

Please allow some time for tracking information to become active after dispatch.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including:

  • Full name
  • House/Flat number
  • Street/locality
  • City
  • State
  • PIN code
  • Valid mobile number

Svastik India will not be responsible for delivery delays, failed delivery, or additional shipping costs caused by an incorrect, incomplete, or inaccurate address provided by the customer.

If an order is returned to us because of an incorrect address or failed delivery, additional shipping charges may apply for re-shipping the order.

7. Delivery Delays

While we work with our logistics partners to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

These may include:

  • Extreme weather
  • Natural disasters
  • Transportation disruptions
  • Courier operational issues
  • Government restrictions
  • Public holidays
  • Strikes
  • Unexpected events

Svastik India will make reasonable efforts to assist customers in case of delivery delays.

8. Damaged Packages

Please check the package carefully when you receive your order.

If the package appears damaged, opened, tampered with, or has missing items, please contact us as soon as possible.

For faster assistance, we recommend taking clear photographs or videos of the package and products received and sharing them with our support team.

9. Wrong or Missing Products

If you receive a product different from what you ordered or an item is missing from your package, please contact us as soon as possible.

Please provide your:

  • Order number
  • Name
  • Contact number
  • Photos/videos of the package and received products

We will review the issue and provide an appropriate resolution according to our return and replacement policy.

10. Failed Delivery / Return to Origin

If the courier is unable to deliver your order after multiple delivery attempts, the shipment may be returned to our warehouse.

Reasons may include:

  • Customer unavailable
  • Incorrect address
  • Incorrect phone number
  • Customer refusing delivery
  • Incomplete address
  • Delivery location being unavailable

If the customer requests re-shipping after the order has been returned to us, additional shipping charges may apply.

11. Cash on Delivery

If Cash on Delivery (COD) is available for your location and order, the applicable COD option and charges, if any, will be displayed during checkout.

Customers are requested to provide a valid mobile number and ensure that someone is available to receive the shipment.

12. International Shipping

At present, Svastik India primarily ships within India.

International shipping may be offered in the future. If international shipping becomes available, applicable shipping charges, customs duties, taxes, and other fees will be communicated during checkout or before shipment, as applicable.

13. Contact Us

If you have any questions regarding your order or shipment, please contact us:

Svastik India

Email: svastikindia.store@gmail.com

When contacting us about an order, please include your Order ID so that we can assist you more quickly.

Thank you for choosing Svastik India.