Privacy Policy
Last Updated: 17 August 2026
Welcome to Svastik India. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, or contact us.
This Privacy Policy explains how Svastik India collects, uses, stores, and protects your information.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full name
- Mobile/phone number
- Email address
- Billing and shipping address
- City, state, PIN/ZIP code
- Order and purchase details
- Payment-related information
- IP address and device/browser information
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to provide our products and services.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm your orders and payments
- Contact you regarding your order
- Provide customer support
- Handle returns, refunds, cancellations, and exchanges
- Improve our website, products, and services
- Prevent fraudulent or unauthorized transactions
- Send important service-related notifications
- Send promotional offers or marketing communications where permitted by applicable law and, where required, with your consent
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Svastik India does not directly store your complete debit card, credit card, UPI, or banking credentials on our servers.
Payment information may be processed securely by the applicable payment gateway according to its own privacy and security policies.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment gateways
- Shipping and delivery partners
- Shopify and related service providers
- Technology and website service providers
- Customer support providers
- Fraud prevention and security services
- Government authorities or law-enforcement agencies when legally required
These parties may receive only the information reasonably necessary to perform their services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Keep your shopping cart and checkout functioning
- Remember your preferences
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing and advertising
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Shopify
Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.
Shopify may process information necessary to provide services such as website functionality, checkout, payments, security, and order processing.
Your information may therefore be processed by Shopify in accordance with applicable privacy laws and Shopify's policies.
7. Order and Delivery Information
To successfully deliver your order, we may provide necessary information such as your name, mobile number, and shipping address to our delivery or logistics partners.
This information is used solely for purposes such as shipment processing, delivery, tracking, and related customer service.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions and provide services
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal, tax, accounting, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where processing is based on consent
- Request information about how your personal data is being used
To make a privacy-related request, please contact us using the email address provided below.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised Last Updated date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Svastik India
Email: svastikindia.store@gmail.com
We will make reasonable efforts to respond to privacy-related requests within a reasonable period.
15. Consent
By using the Svastik India website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
Thank you for trusting Svastik India.