Yes. We carefully source our spiritual products from trusted suppliers and artisans. Wherever applicable, products such as Rudraksha and gemstones are accompanied by authenticity or laboratory certification. Product-specific certification details are mentioned on the respective product page.

Selected spiritual products may be prepared or energised according to traditional practices before dispatch. Please check the individual product description to see whether energisation, purification or blessings are included with your purchase.

Yes. We offer shipping across India. International shipping may also be available for selected locations. Shipping availability, charges and delivery timelines are calculated at checkout based on your delivery address.

Orders are generally dispatched after processing and delivery usually takes a few business days depending on your location. The estimated delivery timeline shown at checkout or in your order confirmation should be considered the most accurate.

We want you to shop with confidence. Eligible products can be returned according to our return policy. Certain personalised, energised, opened or hygiene-sensitive spiritual products may not be eligible for return. Please review our Returns & Refunds policy before placing your order.

The right Rudraksha or gemstone depends on your personal goals, traditional beliefs and the specific properties associated with each product. You can read the product details and guidance on the product page, or contact Svastik India for help choosing an option that suits your needs.

Care instructions vary depending on the material. Keep your mala or bracelet away from harsh chemicals, perfumes and prolonged moisture. For cleansing or traditional spiritual practices, follow the care instructions provided with your product.

Depending on the product, authenticity may be supported through certification, product documentation or other verification details. If your product includes a certificate, you can use the information provided with your order to verify it.

Spiritual products are traditionally selected according to individual beliefs and practices. If you follow a specific spiritual tradition or have personal questions about suitability, we recommend reviewing the product guidance or speaking with a qualified spiritual practitioner.

Our support team is here to help with product questions, order updates and general assistance. Please use the contact details provided on our Contact Us page or the support option available on our website.